Safety, Takedown and Legal Compliance
Hong Kong: 999 | HK Police Cyber Security: +852 2860 5012
1. Purpose & Scope (Small Shop / Best Effort Basis)
We are a dedicated organization committed to safety and compliance. Unlike massive platforms, we do not utilize automated AI scanning. Instead, we rely on a "Best Effort" manual review process overseen by qualified professionals.
- Compliance Oversight: Our internal operations are supervised by a Compliance Officer holding a Hong Kong Chartered Governance Institute (HKCGI) Certificate in AML/CFT.
- Legal Counsel: We retain voluntary external legal counsel from Looper Risks Advisory Limited and other relevant professionals.
- Jurisdiction: We operate under the laws of Hong Kong but voluntarily adopt global safety standards (NCMEC reporting) to protect our community.
2. Violation Categories & Reporting
Tier 1: Zero-Tolerance Criminal Offenses
We maintain a zero-tolerance policy for Child Sexual Abuse Material (CSAM), non-consensual intimate imagery (NCII), and human trafficking content.
- Action: Immediate preservation of evidence, permanent ban of the user, and mandatory reporting to NCMEC and/or Hong Kong Police.
- Report URGENTLY: Email vita@gentertainment.ltd with Subject: "URGENT: Criminal Content Report".
Tier 2 & 3: Civil & Policy Violations
Includes harassment, hate speech, copyright infringement, and defamation. We aim to resolve these within 7 business days via human review.
3. Copyright & DMCA Policy
While domiciled in Hong Kong, we voluntarily adhere to the notice-and-takedown procedures of the US Digital Millennium Copyright Act (DMCA).
To File a Copyright Claim:
Send a written notice to vita@gentertainment.ltd containing:
- Signature of the copyright owner/agent.
- Identification of the copyrighted work and the specific URL.
- Contact information (Address, Phone, Email).
- A statement of "good faith belief" that the use is unauthorized.
- A statement under penalty of perjury that the information is accurate.
4. 18 U.S.C. § 2257 Compliance Statement
Carbon Copy (operated by G Entertainment Limited) is a hosting platform for third-party content.
- Secondary Producer Exemption: In accordance with 18 U.S.C. § 2257(h)(2)(B)(v) and 28 C.F.R. § 75.1(c)(4), we do not hire, contract, or manage the performers depicted.
- User Warranties: All uploading users have warranted that all individuals depicted were at least 18 years of age at the time of production.
- Custodian of Records: To the extent any content is deemed "produced" by G Entertainment Limited, records are maintained by the Custodian of Records at the mailing address listed in Section 7 below.
5. Legal Service of Process & Cost Recovery
How to Serve Us
- Source: Emails must originate from an official government or law enforcement domain.
- Authority: Documents must be issued by a valid Court of Hong Kong or a competent authority recognized under Mutual Legal Assistance treaties.
- Hard Copy: A physical copy must follow via registered mail unless waived by us in writing.
Cost Recovery (Civil Matters)
We are a small entity with limited resources. For Civil Matters (non-criminal disputes), we reserve the right to charge administrative fees to cover the actual costs of researching and retrieving data. We may require an advance retainer.
6. Audits & Oversight
To ensure this policy remains effective, our HKCGI-certified Compliance Officer conducts:
- Quarterly Internal Reviews: To monitor response times and log accuracy.
- Annual Formal Audits: To review comprehensive safety procedures and update protocols based on advice from Looper Risks Advisory Limited.
7. Contact & Mailing Address
Digital Contact:
Email: vita@gentertainment.ltd
Phone: +852 6979 8969
Official Mailing Address & Custodian of Records:
P.O. Box 90796
Tsim Sha Tsui Post Office
Kowloon
HONG KONG